Pokémon Store is proud to offer delivery to any place anywhere… all you have to do is make sure that place exists.
If worldwide delivery on its own isn’t enough? We’re also giving it to you absolutely FREE!
HOW DO YOU SHIP PACKAGES?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
DO YOU SHIP WORLDWIDE?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
WHAT ABOUT CUSTOMS?
Guaranteed hassle & customs free.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates:
LOCATION *ESTIMATED SHIPPING TIME
United States 7-30 Business days
Australia, Europe 7-30 Business days
Canada, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
Rest of the world 15-30 Business days
*This doesn’t include our 2-5 day processing time.
DO YOU PROVIDE TRACKING INFORMATION?
Yes, we send a tracking code by email after item/s shipped.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages.
If you have any other questions, please contact us and we will do our best to help you out.